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Frequently Asked Questions for Doctors

How do I cancel or reschedule my appointment?

If you cannot make the originally scheduled appointment with your patient, you must notify and reschedule with the patient within 24 hours of the appointment. Rescheduled examinations must be set to occur within 72 hours of the originally scheduled examination or at a time acceptable for the patient. Otherwise, the patient must notify us and we will reschedule the patient with another doctor in our directory.

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Who uses MarijuanaDoctors.com?

Doctors from all specialties from Alaska, Arizona, California, Colorado, Hawaii, Maine, Michigan, Montana, Nevada, New Jersey, New Mexico, Oregon, Rhode Island, Vermont, Washington and Washington DC partner with MarijuanaDoctors.com to connect with thousands of seriously ill patients across the country who use our site to book medical marijuana evaluation appointments every day.

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Are their any special qualifications to be a member of MarijuanaDoctors.com?

MarijuanaDoctors.com has adopted strict standards in evaluating the medical marijuana doctors and medical cannabis clinics allowed to join our network of trusted physicians. First, each physician must meet the criteria for his or her state’s medical marijuana law. Secondly, we have a rigorous vetting and approval process. We review every doctor who joins our network to ensure that each physician is license and in good standing. We check board certification with the American Board of Medical Specialties, American Board of Physician Specialties, and the American Osteopathic Association. And we confirm each physician and medical cannabis clinic to ensure the information provided is correct and valid.

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What do I get when I join?

When you join MarijuanaDoctors.com you will receive the MarijuanaDoctors.com Practice Kit, which provides all of the necessary documents needed to start seeing patients. The Practice Kit includes a customizable recommendation letter, a glove box statement and a pocket-sized statement, as well as an informational Medical Marijuana brochure for your patients.

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How much does MarijuanaDoctors.com cost?

At MarijuanaDoctors.com, we've created a straightforward pricing model for doctors. You only pay $99/mo per listing plus $24.00 per approved patient! You’ll also get an SEO optimized Practice Listing & Profile, Prequalified Leads, Recommendation Letter Generator and 24/7 Automated Patient Verification Services.

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Can I be arrested for recommending medical marijuana?

Absolutely not. Under state law, physicians are protected against any kind of punishment for advising a patient about medical marijuana or providing a patient with a signed recommendation for medical marijuana. Physicians are also protected under federal law by Conant v. Walters, in which the U.S. Court of Appeals for the Ninth Circuit ruled that doctors cannot be punished—or even investigated—solely for recommending medical marijuana, because doing so is protected free speech. The U.S. Supreme Court let the decision stand.

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Can I recommend a dispensary to my patients?

No. Under state law, no doctor should be affiliated with any privately operated club, organization or dispensary and doctors are not authorized to provide information on acquisition of marijuana. However, you can refer them to PotLocator.com, the industry’s best directory where patients can locate and review local marijuana dispensaries & cannabis clubs.

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What if I have multiple locations for my practice?

You must pay a monthly fee for each practice location listed on MD.com. However, you may be eligible for a multi-location discount. Please call for more info.

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How do you protect patients’ confidentiality?

Each of the patients who use our service consents to allow their PHI be used in the booking process and verification process. However we take every opportunity to ensure that patient’s confidential health information is protected and transmitted in line with HIPPA regulations, including using a secure platform and HIPPA-compliant servers.

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Has the federal government punished practitioners who recommend medical marijuana?

No. The U.S. Court of Appeals for the Ninth Circuit ruled that doctors cannot be punished -- or even investigated -- solely for recommending medical marijuana, because doing so is protected free speech (Conant v. Walters). The U.S. Supreme Court let the decision stand.

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Who can recommend medical marijuana in Vermont?

Any doctor in good standing who is licensed to practice medicine and prescribe drugs in Vermont, New Hampshire, Massachusetts or New York.

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How do I cancel or reschedule my appointments?

It’s easy to cancel your appointment in your Dashboard. Please refer to our Doctor Tutorial for detailed step-by-step directions on how to use your Dashboard to schedule and reschedule appointments.

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What happens if my patient doesn't show up to his/her booked appointment?

Simply follow the post appointment protocol and mark the patient as a no-show. We will follow up with the patient to rebook or confirm cancellation and confirm their no-show.

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How do I see more patients?

The most successful physicians and clinics in the MarijuanaDoctors.com network are those with complete, detailed profiles with a high quality picture. To ensure your listing attracts more patients, complete your profile as thoroughly as possible. You should also encourage your patients to write reviews for your listing, which will really help your profile stand out.

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What happens if I don’t respond to my appointment requests?

If you do not respond to appointment requests by confirming or denying within 2 business days, your profile will receive a temporary activity suspension. Please note that if you have 3 or more activity suspensions within 30 days your account will be suspended indefinitely. In that case, you must call MarijuanaDoctors.com customer support and your account will be reinstated on a case-by-case basis.

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Why is my account suspended?

There are three reasons why your account may be suspended: 1. You do not respond to your appointment requests within 2 business days. 2. Your billing information cannot be processed. 3. You do not complete each patient’s post-appointment protocol. (i.e. issue the recommendation, deny the recommendation or mark the patient as a no-show)

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How do I re-activate my suspended account?

Simply log in to your account and complete all outstanding appointment requests and post-appointment protocols to re-activate your account. Or contact MarijuanaDoctors.com to update your billing information. If you do not login to lift your suspension within 30 days, your account will be indefinitely suspended. If it has been more than 30 days, you must call MarijuanaDoctors.com customer support and your account will be reinstated on a case-by-case basis.

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How do I cancel my membership?

You can cancel your MarijuanaDoctors.com membership through your doctor dashboard or by emailing cancellation@marijuanadoctors.com. All cancellations must be completed within 30 days of the end of your billing cycle.

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